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Cloud June 1, 2023 1 min read

Cannot establish a remote console connection in VMware Aria Automation 8.12.x

Tonight’s troubleshooting tidbit – I have deployed VMware Aria Automation, started doing some automation, I ran into a issue were the Remote Console did not want to open it came with an error – “Cannot establish a remote console connection. Verify that the machine is powered on. If the server has a self-signed certificate, you might need to accept the certificate, then close and retry the connection.”

  1. SSH into one vRA virtual appliance in the cluster
  2. Edit the provisioning service deployment by running the following commandkubectl -n prelude edit deployment provisioning-service-app
  3. Set the following property in the JAVA_OPTS list to true-Denable.remote-console-proxy=false

Here you will see the orginal screenshot having the Denable.remote-console-proxy=true, which next screenshot we will switch it to false

Denable.remote-console-proxy=false

After you save with wq! you will go back to the main SSH session and what I did was executed command – watch kubectl get pods -n prelude . This allowed me to verify and watch if there was no errors during startup.

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